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Frequently Asked Questions

Where is Steamfest?

Steamfest is spread over a large area of Maitland, with the Maitland Station Precinct being the central event area.

Other areas within the event include the Rally Ground, Railway Street Collectors Market, Carnival Lane, Maker and Merchant, and Show n Shine on the Sunday.

Why was Steamfest 2020 cancelled?

It was with great disappointment that we announced the cancellation of Burton Automotive Hunter Valley Steamfest 2020. Click here to read more.

When is Steamfest 2021?

Steamfest 2021 will be held on Saturday 17 and Sunday 18 April. 

What are the open hours of the event?
  • Saturday 17: 9.00am – 9.00pm
  • Sunday 18: 9.00am – 5.00pm
How do I get to Steamfest?

The easiest way to get to Steamfest is by train.

NSW Trains will be running additional services to Maitland Station which will place you right in the heart of Steamfest.

For further information on travelling by train please visit the Public Transport page.

For those who can’t catch the train, there are a number of car parks available in Maitland just a few minute’s walk away from the Maitland Station Precinct.

For further information on parking please visit the Getting Here page.

How much does it cost to attend Steamfest?

It is free to visit the Maitland Station Precinct, market stalls and entertainment area.

Entry into the Steamfest Rally Ground is $2.00, however persons under the age of 16 years are free.

If you wish to take a rail journey on a steam or diesel engine then you will need to purchase a ticket.

To avoid missing out on your preferred trip we recommend you purchase your ticket in advance.

Any rail journey tickets not sold out prior to the festival will be available to purchase from the ticketing tent located outside Maitland Station over the Steamfest weekend.

Where do I park?

TBA

How can I become involved as a stallholder, sponsor or volunteer?

To become a Stallholder for Hunter Valley Steamfest in:

  • Railway Street Collectors Markets
  • Carnival Lane
  • Maker and Merchant
  • Show n Shine
  • Rally Ground

Or to become a volunteer or sponsor for Steamfest 2021, please contact the events team on 02 4931 2801 or [email protected].

For further information on becoming a stallholder, sponsor or volunteer at any of the other Maitland City Council flagship events, please visit the Get Involved page.

What locomotives are attending Steamfest in 2021?

We are in the works of putting together our 2021 Steamfest program together. 

More information on what trains will be attending in 2021 will be made closer to the event. 

Keep up to date on our website and social media accounts

Where is the finish line for The Great Train Race?

The finish line for The Great Train Race will be East Maitland Train Station.

Where is the start line for The Great Train Race?

The start line for The Great Train Race is Hanbury Junction located prior to Waratah Station.

Be sure to keep an eye out for the Tiger Moths above you as they will circle around the start line prior to the race.

What locomotives will be in The Great Train Race?

In 2021, two locomotives will go head to head with a Tiger Moth aeroplane in The Great Train Race.

Is there seat allocation on the trains?

Yes, you will have allocated seating on the Steam Train.

Your carriage and seat number will be printed on your ticket and will match up with the numbers on the train seats.

Steamfest volunteers will be present on the day if you have questions regarding your seating.

Does my child need a seat on the train?

Infants under two years of age do not need a ticket provided they sit on a parents or guardians lap and do not take up a seat.

If you choose not to purchase a ticket for an infant they will not be entitled to any inclusions on the specialty journeys.

How do I get on my train?

Once you have your ticket, you will be required to enter the main station platform located next to the ticketing booth (at Maitland Station Precinct) and then will be required to proceed to your allocated platform.

There will be volunteers and station staff there to assist in finding the correct platform.

Can I bring my pram on the train?

Unfortunately no, due to the heritage constraints with the rail carriages used at Steamfest there is no provision for pram storage on the trains.

Steamfest has pram storage available at the ticketing tent which is located at the Maitland Station Precinct.

Is there wheelchair access on the trains?

Unfortunately no, due to the heritage constraints with the rail carriages used at Steamfest there is not enough space to allow wheelchair access on the trains.

We will have a Wheelchair and Pram storage area next to our ticketing tent that patrons are more than welcome to leave their wheelchairs and prams at.

Will regular train services be running?

Yes, Transport NSW will be operating their regular timetable and will also include some additional services.

For the latest timetable and to plan your trip please visit transportnsw.info

When will tickets go on sale?

Please keep an eye on our website and Facebook pages for information regarding ticket on sale dates for Steamfest 2021. 

Where can I buy my tickets?

Information to all journeys are available on our pages and once you have selected your journey you will be redirected through to our ticketing partner, Ticketek’s, website.

Once tickets are on sale, you can purchase through the Steamfest website which is available 24 hours. 

Tickets can also be purchased at the event from the ticketing tent located outside Maitland Station over the Steamfest weekend.

Please note: If a journey is sold out prior to the event then no tickets will be available at the event for this journey.

What is Green Steam?

Forming part of Maitland City Council’s annual Community Grants Program, Green Steam is an initiative to promote projects that connect the community with improving our environment.

$2.00 from every ticket sold will help support local environmental recovery programs, renewable energy projects and greening initiatives that enhance health, well being and quality of life.

For more information on Maitland City Council’s annual Community Grants Program click here.

Can I buy train tickets on the day?

Yes, any tickets on steam and heritage diesel train journeys that haven’t been sold out prior to the festival will be available to purchase from the ticketing tent located outside Maitland Station over the Steamfest weekend.

To avoid missing out on your preferred trip we recommend you purchase your ticket in advance.

Does my infant need a ticket?

Infants under two years of age do not need a ticket provided they sit on a parents or guardians lap and do not take up a seat.

If you choose not to purchase a ticket for an infant they will not be entitled to any inclusions on the specialty journeys.

Can I get a refund on my tickets if I miss my train?

Please see our ticketing conditions here.

I bought train tickets prior to the event and now I cant make it? Can I have a refund?

Please see our ticketing conditions here.

Can I swap my ticket to a different journey?

Please see our ticketing conditions here.

I haven’t received my ticket in the mail yet? How do I get them?

This timetable has been prepared with information available as at 14/02/2019.

The right is reserved to vary the advertised times, program and to add, withdraw or substitute locomotives,carriages and facilities provided as necessary.

Patrons are purchasing a rail journey only and no offer of added benefit is made or warranted except as here detailed.

Because of this, the Burton Automotive Hunter Valley Steamfest timetable will be in draft form until 2 weeks prior to the event. 

We are unable to send tickets out prior to the timetable being finalised. 

If you are concerned your ticket will not reach your home before the event date, please select the collect at event method. 

I am a pensioner, do I get a discount?

Concession tickets are for Aged Pensioners, Seniors Card Holders, Government Pension (including people with a disability) and Companion Card (will receive a ticket charged at concession rate, not a free ticket) holders only.

Who is the ticketing partner?

Maitland Events is working in partnership with Ticketek to complete the sales of all Burton Automotive Hunter Valley Steamfest ticketing. 

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